21-08-2024 08:38 PM
21-08-2024 08:38 PM
Hey @Leeanne1 ,
This pilot is so new, rolling out that I don't think I'm the best person to answer this question.
Maybe @OrangeFroggo @SereneSage or @espressologic will be able to provide a little more info to the community?
21-08-2024 08:55 PM - edited 21-08-2024 08:57 PM
21-08-2024 08:55 PM - edited 21-08-2024 08:57 PM
22-08-2024 12:01 PM
22-08-2024 12:01 PM
Hi @Leeanne1
I am one of the members of the SANE team that works in the RecoveryClub program. I'm happy to answer any general question that you have about RecoveryClub. Was there anything in particular that you wanted to know?
22-08-2024 12:28 PM
22-08-2024 12:28 PM
@0ddsidian @espressologic @Leeanne1 @tyme
I signed up for recovery club this morning and activated my portal. Now where do I find the portal when I want to log in?
22-08-2024 12:46 PM
22-08-2024 12:46 PM
@Oaktree That's great to hear! Welcome 🙂
Once you've activated your portal, there are a couple of ways that you can get into the participant portal. If you're using a desktop computer, you can go to www.sane.org and in the top right hand corner of the window, you'll see "Login". If you're on a phone, you still go to www.sane.org, but you'll first need to click on "Get Support", and then "Participant Login".
Let me know if this does or doesn't work. You can also reach the RecoveryClub team via email, if you'd prefer a less anonymous way of getting support.
22-08-2024 03:47 PM
22-08-2024 03:47 PM
Thanks, I have now found the portal but when I go to surveys to fill in the baseline survey it is not there. Just a pink banner that says survey. Am I missing something?
22-08-2024 04:42 PM
22-08-2024 04:42 PM
22-08-2024 05:37 PM
22-08-2024 05:37 PM
@Oaktree You won't be able to access your survey until 24 hours after you enroll in RecoveryClub. You'll get an email tomorrow which will ask you to complete the survey. If you have any issues after that, let me know. So far, it seems like you've done everything right!
22-08-2024 08:26 PM
22-08-2024 08:26 PM
What do you have to doin the recovery club
23-08-2024 12:09 PM
23-08-2024 12:09 PM
Hi @Leeanne1 🙂
Once you've signed up for RecoveryClub, you'll be able to access the participant portal. Then you'll be able to book yourself in for the mental health recovery groups via Zoom.
We recommend that you attend one group a week, but it's completely up to you.
There are also other documents and resources on the participant portal for you to look at, but you don't HAVE to do that.
If you need urgent assistance, see Need help now
For mental health information, support, and referrals, contact SANE Support Services
SANE Forums is published by SANE with funding from the Australian Government Department of Health
SANE - ABN 92 006 533 606
PO Box 1226, Carlton VIC 3053